Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Bonza Plumbing, we're committed to promoting responsible gaming. Online pokies and gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase your losses.
Age Verification
You must be at least 18 years of age (or the legal age in your state or territory) to access and use pokies and online gambling services in Australia. If you are under the legal gambling age, please do not proceed. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs in yourself or someone you know, it may be time to seek help:
- Spending more time and money on gambling than intended
- Constantly thinking about gambling or previous gambling experiences
- Gambling to escape problems or negative emotions
- Chasing losses by returning another day to win back lost money
- Lying to family, friends, or others about gambling activities
- Hiding gambling behaviour or concealing the extent of gambling
- Borrowing money to gamble or pay off gambling debts
- Neglecting work, school, family, or other responsibilities
- Experiencing anxiety, depression, or other mental health issues related to gambling
- Feeling unable to stop or control gambling behaviour
Self-Help Tools & Responsible Gaming Features
Most licensed Australian online pokies providers offer the following self-help tools to assist you in maintaining control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose within a set period
- Session Limits: Set time limits for how long you can play in a single session
- Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling services
- Account Closure: Permanently close your gambling account if you wish to stop entirely
Take advantage of these tools to help you maintain control of your gambling activities.
Support Organisations & Help Resources
If you or someone you know is struggling with problem gambling, help is available. Here are trusted support organisations serving Australia and internationally:
Australia
- Gambling Help Online – Free, confidential counselling and support
www.gamblinghelponline.org.au
1800 858 858 (24/7 free call)
International Support (if accessing from outside Australia)
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom) – National Self-Exclusion Scheme
www.gamstop.co.uk - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
All of these organisations offer free, confidential support and resources to help you or a loved one.
Need Help? Reach Out Today
If you believe you may have a gambling problem, or if someone close to you does, please don't hesitate to seek professional help. Problem gambling is a treatable condition, and support is available 24/7.
Contact Gambling Help Online on 1800 858 858 (Australia) or visit one of the organisations listed above for confidential assistance.
Your wellbeing is our priority. Gamble responsibly, or don't gamble at all.